Frequently Asked Questions (FAQs)
Do you have questions? Here you’ll find answers to the most common inquiries about our courses, access, policies, and more. Explore and resolve your concerns quickly!
We offer Online courses (pre-recorded classes), Live courses (real-time online streaming classes), in-person courses in Havana, or international workshops worldwide with prior planning.
We offer all Cuban dance styles, including salsa, son, rumba, timba, Afro-Cuban, reparto, mambo, Mozambique, pilón, and more. Additionally, we teach international styles like bachata and kizomba. Our courses are designed for all levels, from beginners to advanced dancers.
Yes, we offer free access to a selection of classes so you can evaluate the quality of our content before purchasing a full course.
To determine the right level for you, answer the following questions:
Have you danced Cuban salsa before? If the answer is “no,” you should start with Level 1 (Course 1 for beginners).
If the answer is “yes,” ask yourself: Do you feel confident dancing solo? If the answer is “no,” you should start with Level 2 (Course 2 for beginner-intermediate), where you’ll build confidence.
If the answer is “yes,” ask yourself: Would you like to learn other Cuban dance styles to incorporate into your salsa dancing? If the answer is “yes,” you should start with Level 3 (Course 3 for intermediate-advanced), where you’ll explore other Cuban styles and refine your skills.
If you already know you need to take it to the next level, Course 4 for advanced dancers is what you need. Mastery, control, style, and professionalism.
Annual Access: Unlimited access to the course for 365 consecutive days from the date of purchase.
Lifetime Access: Unlimited access to the course content for as long as the platform remains active.
No, accounts are personal and non-transferable. If we detect account sharing, it will be suspended without a refund.
Reservations for in-person events are non-refundable since spots are assigned based on confirmed attendance.
Refunds are not available because access to courses is immediate upon purchase. We recommend carefully reviewing your selection before making a payment.
Currently, all purchases on our website are processed exclusively through PayPal. This allows the use of payment methods compatible with PayPal, such as credit cards, debit cards, and other methods accepted by the platform, depending on your region. All payments are managed through secure and encrypted systems to protect your information.
You can reset your password from the login page. You’ll receive an email with instructions to set a new one.
You can email us at contacto@bailecubano.com, and our support team will be happy to assist you.
We implement advanced security measures to protect your information, including encryption and constant monitoring. We do not share your data with third parties, except in legal cases or for payment processing.